knackgroup

E-Commerce

E-Commerce has revolutionized online shopping. It has matured since the dot com bust days and has come into its own with billions of dollars of commerce transactions every year. Its not surprise that many of today’s biggest successes are online only store fronts. But that should not restrict a Brick and Mortar business from taking the plunge.

Our research into the psychology of online shopping reveals the importance of providing the right experience for customers.

We've identified four essential types of transactional behavior: recreational, functional, surgical and experienced customers. Combining behavioral insights with situation-specific information helps us build online retail environments that provide the best customer experience, maximize interactivity at all stages of the process and work in concert with your other channels.

We have put together a specialist team. Our e-commerce solutions are best of breed. Many of our clients derive a substantial portion of their revenue from their e-commerce sites.

From custom catalog management and dynamic customer accounts to simple yet powerful store administration and integration with your inventory and accounting, our e-commerce services deliver. Our unmatched E-commerce expertise is sewn into the fabric of our company, interwoven with our long history of developing real-world ecommerce applications longer than any other Web company.

We are also able to provide you with affordable e-Commerce solutions to fit your business needs.  In order to keep your costs down, we use and configure an open-source application called osCommerce, which is an online shop e-commerce solution that offers a wide range of out-of-the-box features that allows online stores to be setup fairly quickly with ease, and is available for free as an Open Source based solution released under the GNU General Public License.